Big Motive
NATS

Digitalinnovationcredentials.

Selected case studies and engineering collaboration.

Mission and philosophy

Make the 
future real.

Big Motive is a human-centred design consultancy specialising in complex systems, digital products and innovation. For over twenty years, we've helped organisations turn ambitious ideas into usable, buildable products: from early concept through to scaled deployment.

How we think

01

Alignment is Acceleration

Getting the right people, the right evidence and the right decisions in place early. We reduce downstream risk by creating alignment before delivery begins.

02

Research That Earns Its Prototype

We don't prototype to look busy. Every prototype is earned through research: tested, iterated and validated before it moves forward.

03

Delivering With Teams, At Scale

We become part of the delivery ecosystem. We work alongside internal teams and third-party suppliers to maintain design intent from concept through to assurance and go-live.

04

Designing In Complexity

Regulated environments, multi-stakeholder systems, operational constraints: this is where we do our best work.

Our team

A multidisciplinary team of researchers, strategists, service designers and product designers helping organisations solve complex operational challenges.

We partner with governments, global brands and regulated organisations to design products and services that work in the real world: from national public services and connected healthcare to international digital platforms.

Based in Belfast. Trusted by teams across the UK, Ireland, Europe and North America.

Leadership

Damian Cranney

Damian Cranney

Rebecca Walsh

Rebecca Walsh

Stephen Shaw

Stephen Shaw

Kate Lydon

Kate Lydon

John Cranney

John Cranney

Capabilities

01

Human-centred research and service design

We uncover the real needs, behaviours and constraints of the people who rely on complex systems and use that evidence to shape what gets built.

02

Digital product design

We design tools, dashboards and connected platforms that support real-world use and decision-making in operationally demanding environments.

03

Strategic design

We clarify direction, align teams and define what to build and why: reducing risk before programmes get locked in.

04

Accelerated delivery

We prototype quickly and learn fast, using modern tools and AI to move from concept to testable product without losing rigour or human judgement.

Selected work

Case studies.

adidas

Client: adidas

Services: Platform experience design

Designing Locker Room, adidas' global teamwear commerce platform

Locker Room is adidas' digital platform for designing, customising and ordering teamwear, connecting coaches, clubs, agents and retail partners across the global football ecosystem. Embedded within adidas' international product teams across Europe and the Americas, Big Motive operated as a trusted design partner at scale, bringing rigorous UX research, interaction design and interface systems to one of sport's most complex global commerce environments.

adidas Locker Room app
adidas Locker Room designs
adidas Locker Room teamwear

Scale

Global digital platform supporting adidas team wear operations across Europe and the Americas, serving multiple markets, product teams and engineering partners.

Approach

Embedded within adidas' international product, design and engineering teams, collaborating across disciplines to shape one shared product vision from discovery through delivery.

Outcome

Created a scalable platform experience supported by rigorous UX research, interaction design and design systems, enabling consistent delivery across global teams.

MyWaste Map

Client: MyWaste Map

Services: Data strategy and digital product design

Making fragmented public data useful for the first time

Ireland's recycling and waste infrastructure was documented across dozens of disconnected datasets held by local councils, recycling centres and third-sector organisations. Big Motive led the research, data strategy and product design to aggregate, standardise and visualise this information: creating the first unified map of Ireland's recycling network and establishing a live data platform now used by government to audit service coverage across the country.

MyWaste Map designs
MyWaste Map app
MyWaste Map interface

Scale

National digital platform bringing together over 1,700 recycling locations and approximately 350,000 live data points from local authorities, charities and commercial partners.

Approach

Researched, aggregated and standardised fragmented public datasets using AI before designing an intuitive product experience that transformed complex environmental data into a single trusted service.

Outcome

Transformed environmental data into practical operational insight, helping communities and organisations prepare for flooding through better information and coordinated action.

Resilico

Client: Resilico

Services: Digital product innovation

Connected tools for climate resilience

Resilico is a connected digital platform helping households, resilience professionals and public bodies prepare for flooding and extreme weather. Developed with DEFRA, the Environment Agency and Flood Re, Big Motive led the research, service design and product experience across an ecosystem of tools, including a mobile alert app, professional surveyor tools and real-time monitoring dashboards.

Resilico app
Resilico weather alerts
Resilico surveyor tool

Scale

Developed in partnership with DEFRA, the Environment Agency and Flood Re to support households, resilience professionals and public-sector decision makers through one connected platform.

Approach

Applied human-centred research, service design and product design to create an integrated ecosystem of mobile, field and dashboard tools that work seamlessly together.

Outcome

Transformed environmental data into practical operational insight, helping communities and organisations prepare for flooding through better information and coordinated action.

aflo

Client: Respiratory Analytics (aflo)

Services: Connected Product and Experience Design

Trusted connected respiratory care

aflo is a connected health platform helping patients manage asthma and chronic respiratory conditions with greater confidence. Working with Respiratory Analytics, Big Motive led research, brand and product design across the full aflo ecosystem, connecting sensor-enabled inhalers, a patient companion app and a clinician dashboard to translate complex data into clear, trustworthy insights.

aflo device and app
aflo app screens
aflo design process

Scale

End-to-end connected healthcare ecosystem spanning patients, clinicians and smart medical devices within a regulated, safety-critical healthcare environment.

Approach

Led research, brand strategy and product design across the full connected experience, integrating sensor-enabled inhalers, companion apps and clinical dashboards into one coherent system.

Outcome

Created a trusted digital health platform that translates complex respiratory data into meaningful patient guidance and actionable clinical insight while meeting the demands of privacy-conscious healthcare.

Engineering collaboration

From design intent
to shipped product.

Design decisions traceable through every stage of delivery. No drift. No compromise.

01Research

Discovery & synthesis

User interviews, jobs-to-be-done, competitive analysis

02Design

Figma artefacts

Wireframes, flows, high-fidelity UI, prototype testing

03System

Design tokens

Component library, tokens, spacing, typography rules

04Tickets

Engineering specs

Annotated handoff, acceptance criteria, edge cases

05Build

Implementation

Engineers build against live Figma specs and token values

06QA

Design intent review

Designer-led review against original intent before ship

Design intent

Every decision documented and traceable from research insight through to shipped product.

Shared ownership

Design and engineering work as one team with shared artefacts and shared accountability.

Build fidelity

What ships matches what was designed. No drift, no compromise, no lost intent.

Working together

Helping your teams navigate complexity. 

WE SHAPE THE PRODUCT

  • •Human-centred research to uncover operational needs and opportunities, product strategy, concept development and evidence-led validation
  • •Service design across complex organisations, systems and stakeholder groups
  • •Design systems and product artefacts that provide a clear foundation for delivery

WE EMBED WITH DELIVERY TEAMS

  • •Working alongside your internal developers and third-party delivery partners
  • •Shared artefacts, shared accountability and one shared product vision
  • •Design intent maintained from research through build, QA and release
  • •Flexible engagement that adapts to your governance, delivery model and engineering capability

Thank you

Big Motive
NATS
Certified B Corporation, Service Design Network, Design Council, Institute Designers Ireland